Viewing 13 replies — 1 through 13 (of 13 total)

I am receiving the same error after updating WordPress to 6.5.3 and WooCommerce to 8.9.1 – please let me know if you found the fix or bug causing this issue. I am using Stripe Gateway 8.30. “There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again.” every time I place an order.

I was having the same problem so I had to deactivate the plugin Fluent SMTP.

Hi @fidesdesign,

Can you share more details, please? Does it happen for all your orders or just a few? Any specific type of payment gateway or all? Which payment gateways and plugins are you using?

In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

• System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
• Fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.

Thanks!
-OP

@mahafujduh, @briper, @newjerseycreative

Thank you for reaching out and for sharing details on the issue.

We want to dive deeper into this. Since every setup is unique, kindly create your own topic so we can look further into this issue and assist you properly. This will also help us follow with the forum guidelines.

You can create a new topic here: https://wordpress.org/support/plugin/woocommerce/#new-topic-0.

Please include all the details you know about it or what you have done so we can start where you left off. Please also include answers to the requests in my previous reply as well so we start each new thread with as many details as possible to investigate.

We are looking forward to hearing from you.

Cheers!
-OP

Hello I’m having the same error message.There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again.

This was go daddy only issue. I migrate my website and everything started working fine.

So support at go daddy told me that they have issue that has come up with the integrated Google Analytics Pro plugin on the platform.
So basicaly they are working on the issue so they just disable that feature for now and every thing is working fine.

• This reply was modified 1 year, 8 months ago by fidesdesign.

There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again. The order go though (processing) but the user see this message. It also doesn’t send conformation email. Please help me out

Hi @zakizza,

As per forum guidelines, I suggest that you start a new thread with your case, so that we don’t mix several troubleshooting sessions in one thread.

Good day,

Please I have been trying to resolve similar issues on my wordpress website for a while now. After completing the check out forms, I get errors saying; There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again.

Please I really need someone to help attend to this issue urgently sir.

Hi @toolani,

I suggest that you start a new thread with your case, so that we don’t mix several troubleshooting sessions in one thread.

Even if the symptoms are the same, perhaps the underlying problem is different in your case.https://wordpress.org/support/plugin/woocommerce/#new-topic-0

I Have an error in my WordPress website “There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again.” The order go though (procesing) but the user see this messege. It also doesnt send conformation email. I am on go Symbol Host hosting.

Hi there!

If you’re experiencing the same issue, we recommend creating a new support ticket. This helps us investigate your specific setup and provide a tailored solution. Sometimes, similar issues may have different causes, so a new ticket ensures we can offer the best assistance. Thank you!

Viewing 13 replies — 1 through 13 (of 13 total)

What Are Payment Processing Errors? Every major card network has a category of chargeback reason codes called payment processing errors. Payment processing error chargebacks occur when a merchant has made a technical error when processing a payment, such as charging the wrong amount or processing a charge twice.

What does error with payment mean?

A transaction gets the error status when the payment was validated and received correctly but an error took place during the communication with the financial institution.

What does it mean when a payment is not processed?

Answer: A Not Processed message may occur for payments that are authorized but remain uncaptured. The transaction will ultimately decline. The following day, it will change from Not Processed to Successful Void.

What does it mean if a payment is processing?

Does processed mean paid? Processed does not necessarily mean paid. If the bank says a transaction has been processed, that can mean that it has been authorized and authenticated but not yet settled — meaning, the seller may not see the funds in their account yet.

Why am I unable to process online payments?

Here Are Some Other Common Reasons For Payment Failure

The payment gateway does not support the online payment method chosen by the customer. If the bank flags the customer’s account. If the account through which the transaction is initiated is closed or suspended.

There Was An Error Processing Your Payment Information Please Check That All Fields Are Filled Fixed

How do you fix there was a problem processing your payment?

Try the following:

Why is my card declined unable to process my payment?

A credit card decline is when a credit card payment isn’t authorized or accepted. There are a few reasons why a customer’s card might not work – whether their card has expired, they’ve spent too much on it, or the issuing bank thinks there might be suspicious activity, among other reasons.

How long can a payment be processing?

Credit and debit card transactions are often processed instantly, but funds can take a few days to clear. ACH or Direct Debit transactions typically take 1-3 business days, while wire transfers are usually processed the same day. These timelines can impact weekends, holidays, and specific bank policies.

How long can a processing payment take?

Generally, it takes two to four business days for payments to be processed from the customer’s card, through the bank and to your account. This means if you process a payment on Friday, you’ll receive the funds on Tuesday.

What are the stages of payment processing?

There are three stages to payment processing: validation, reservation, and finalization. The payment life cycle is related to the order life cycle stages: order capture, release to fulfillment, and shipping. Ensures that a customer has adequate funds to make the purchase.

What are the processing errors?

Processing error includes processing-related errors in data capture, coding, editing and tabulation of the data. This section describes the processes used and the quality assurance apparatus that is employed to avoid bias in processing, and to limit the incidence of variance.

Why is my transaction error?

An error originating from an issuing bank is returned when either the customer makes a mistake e.g. by entering the wrong card number or due to the issuing bank rejecting the transaction because e.g. the card has been stolen.

What are the payment error codes?

Each code denotes a different reason for why a payment is declined.

Why is Payment processing taking so long?

The time it takes for a bank transfer to be successful depends on a number of factors, and some of these factors could cause a delay. These factors include the timing of the transfer, where the transfer is being made, the currencies involved, security checks, bank holidays, and the reasons for the transaction.

Can a processing payment be stopped?

How do I stop a pending debit transaction? You can stop a pending debit card transaction by contacting the merchant and canceling the purchase. Or you can try contacting your bank if you don’t recognize the transaction, you suspect fraud is involved, or the merchant is unresponsive.

Why is my Payment processing so long?

Some banks may take longer than others to process and clear any funds they receive. This happens due to outdated infrastructure, banking restrictions or closures. Many banks tend to process payments in 48-72hr backdated batches. Therefore, debited funds show as pending, despite clearing with a merchant or recipient.

Why is my card unable to process?

Your card may be declined for a number of reasons: the card has expired; you’re over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company, or other business placed a block (or hold) on your card for its estimated total of your bill.

Why would a payment be rejected?

Why might payments be rejected? Common reasons that a payment is not able to be processed are: Insufficient funds — there are not enough funds available for the transaction to be processed. Credit card expired — the card has expired and can’t be used anymore.

Why would a payment be declined?

A credit card decline is when a credit card payment isn’t authorized or accepted. There are a few reasons why a customer’s card might not work – whether their card has expired, they’ve spent too much on it, or the issuing bank thinks there might be suspicious activity, among other reasons.

What is payment declined error code?

While there are dozens of different card decline codes currently active, the most commonly used codes are as follows: 05 (Do not honor), 14 (Invalid card number), 41 (Lost card, pick up), 43 (Stolen card, pick up), 51(Insufficient funds), 54 (Expired card), 61 (Exceeds issuer withdrawal limit), 65 (Activity limit …

What is the most common error code?

Status Code 404 – The most common status code the average user will see. A status code 404 occurs when the request is valid, but the resource cannot be found on the server.

What is payment error service not allowed?

«Serv not allowed» does not mean «Server not allowed» but «Service not allowed». It is not a technical issue, but really a transactional issue. This is a common decline message for transactions that are blocked by the bank that issued the card.

Why does my debit card keep saying card error?

This could be because: The debit or credit card has expired. The debit/credit card has reached its spending limit. Addresses do not match (on this account the address does match)

What is a bank processing error?

Processing Error means a Payment that is made incorrectly as a result of an error by us, another financial institution, BPAY or any of their service providers.

How to reduce errors in processing?

As an equally collaborative approach, the 8D method recommends the creation of 8-step fact sheets to tackle the root causes of errors:

---

Hi,

I get the error «Sorry, but there was an error processing your order. Please try again or try a different payment method.» when attempting to checkout. I’ve made sure I linked merchant/user via the V1 API and filled out my merchant profile. Is there anything I’m missing?

Here is the info on the order note:

`
Error while processing coinbase payment: Coinbase_ApiException::__set_state(array(
‘message’ => ‘Cancel url is not a valid URL’,
‘string’ => ”,
‘code’ => 0,
‘file’ => ‘/var/www/html/wp-content/plugins/coinbase-woocommerce/coinbase-php/Coinbase/Rpc.php’,
‘line’ => 109,
‘trace’ =>
array (
0 =>
array (
‘file’ => ‘/var/www/html/wp-content/plugins/coinbase-woocommerce/coinbase-php/Coinbase/Coinbase.php’,
‘line’ => 69,
‘function’ => ‘request’,
‘class’ => ‘Coinbase_Rpc’,
‘type’ => ‘->’,
‘args’ =>
array (
0 => ‘POST’,
1 => ‘buttons’,
2 =>
array (
‘button’ =>
array (
‘name’ => ‘Order #1319’,
‘price_string’ => 80,
‘price_currency_iso’ => ‘USD’,
‘callback_url’ => ‘https://www.mydomain.com/wc-api/WC_Gateway_Coinbase/?callback_secret=2f81359baae6d423cbd0681c860e24ecf4421920’,
‘custom’ => 1319,
‘success_url’ => ‘https://www.mydomain.com/checkout/order-received/1319?key=wc_order_57748828a0f39&return_from_coinbase=1’,
‘cancel_url’ => ‘https://www.mydomain.com/cart/?cancel_order=true&return_from_coinbase=1&cancelled=1&order_key=wc_order_57748828a0f39#038;order=wc_order_57748828a0f39&order_id=1319&redirect’,
),
),
),
),
1 =>
array (
‘file’ => ‘/var/www/html/wp-content/plugins/coinbase-woocommerce/coinbase-php/Coinbase/Coinbase.php’,
‘line’ => 208,
‘function’ => ‘post’,
‘class’ => ‘Coinbase’,
‘type’ => ‘->’,
‘args’ =>
array (
0 => ‘buttons’,
1 =>
array (
‘button’ =>
array (
‘name’ => ‘Order #1319’,
‘price_string’ => 80,
‘price_currency_iso’ => ‘USD’,
‘callback_url’ => ‘https://www.mydomain.com/wc-api/WC_Gateway_Coinbase/?callback_secret=2f81359baae6d423cbd0681c860e24ecf4421920’,
‘custom’ => 1319,
‘success_url’ => ‘https://www.mydomain.com/checkout/order-received/1319?key=wc_order_57748828a0f39&return_from_coinbase=1’,
‘cancel_url’ => ‘https://www.mydomain.com/cart/?cancel_order=true&return_from_coinbase=1&cancelled=1&order_key=wc_order_57748828a0f39#038;order=wc_order_57748828a0f39&order_id=1319&redirect’,
),
),
),
),
2 =>
array (
‘file’ => ‘/var/www/html/wp-content/plugins/coinbase-woocommerce/coinbase-woocommerce.php’,
‘line’ => 216,
‘function’ => ‘createButtonWithOptions’,
‘class’ => ‘Coinbase’,
‘type’ => ‘->’,
‘args’ =>
array (
0 =>
array (
‘name’ => ‘Order #1319’,
‘price_string’ => 80,
‘price_currency_iso’ => ‘USD’,
‘callback_url’ => ‘https://www.mydomain.com/wc-api/WC_Gateway_Coinbase/?callback_secret=2f81359baae6d423cbd0681c860e24ecf4421920’,
‘custom’ => 1319,
‘success_url’ => ‘https://www.mydomain.com/checkout/order-received/1319?key=wc_order_57748828a0f39&return_from_coinbase=1’,
‘cancel_url’ => ‘https://www.mydomain.com/cart/?cancel_order=true&return_from_coinbase=1&cancelled=1&order_key=wc_order_57748828a0f39#038;order=wc_order_57748828a0f39&order_id=1319&redirect’,
),
),
),
3 =>
array (
‘file’ => ‘/var/www/html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php’,
‘line’ => 663,
‘function’ => ‘process_payment’,
‘class’ => ‘WC_Gateway_Coinbase’,
‘type’ => ‘->’,
‘args’ =>
array (
0 => 1319,
),
),
4 =>
array (
‘file’ => ‘/var/www/html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php’,
‘line’ => 472,
‘function’ => ‘process_checkout’,
‘class’ => ‘WC_Checkout’,
‘type’ => ‘->’,
‘args’ =>
array (
),
),
5 =>
array (
‘function’ => ‘checkout’,
‘class’ => ‘WC_AJAX’,
‘type’ => ‘::’,
‘args’ =>
array (
0 => ”,
),
),
6 =>
array (
‘file’ => ‘/var/www/html/wp-includes/plugin.php’,
‘line’ => 525,
‘function’ => ‘call_user_func_array’,
‘args’ =>
array (
0 =>
array (
0 => ‘WC_AJAX’,
1 => ‘checkout’,
),
1 =>
array (
0 => ”,
),
),
),
7 =>
array (
‘file’ => ‘/var/www/html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php’,
‘line’ => 82,
‘function’ => ‘do_action’,
‘args’ =>
array (
0 => ‘wc_ajax_checkout’,
),
),
8 =>
array (
‘function’ => ‘do_wc_ajax’,
‘class’ => ‘WC_AJAX’,
‘type’ => ‘::’,
‘args’ =>
array (
0 => ”,
),
),
9 =>
array (
‘file’ => ‘/var/www/html/wp-includes/plugin.php’,
‘line’ => 525,
‘function’ => ‘call_user_func_array’,
‘args’ =>
array (
0 =>
array (
0 => ‘WC_AJAX’,
1 => ‘do_wc_ajax’,
),
1 =>
array (
0 => ”,
),
),
),
10 =>
array (
‘file’ => ‘/var/www/html/wp-includes/template-loader.php’,
‘line’ => 12,
‘function’ => ‘do_action’,
‘args’ =>
array (
0 => ‘template_redirect’,
),
),
11 =>
array (
‘file’ => ‘/var/www/html/wp-blog-header.php’,
‘line’ => 19,
‘args’ =>
array (
0 => ‘/var/www/html/wp-includes/template-loader.php’,
),
‘function’ => ‘require_once’,
),
12 =>
array (
‘file’ => ‘/var/www/html/index.php’,
‘line’ => 17,
‘args’ =>
array (
0 => ‘/var/www/html/wp-blog-header.php’,
),
‘function’ => ‘require’,
),
),
‘previous’ => NULL,
‘http_code’ => 200,
‘response’ => ‘{“success”:false,”errors”:[“Cancel url is not a valid URL”],”button”:{“code”:”c4c457cf74d6c15847b45a91f97cfd8a”,”uuid”:”ccfd466c-356d-58a1-a5e8-59a28f64182d”,”type”:”buy_now”,”subscription?”:false,”repeat”:null,”style”:”buy_now_large”,”text”:”Pay With Bitcoin”,”name”:”Order #1319″,”description”:””,”custom”:”1319″,”callback_url”:”https://www.mydomain.com/wc-api/WC_Gateway_Coinbase/?callback_secret=2f81359baae6d423cbd0681c860e24ecf4421920″,”success_url”:”https://www.mydomain.com/checkout/order-received/1319?key=wc_order_57748828a0f39\u0026return_from_coinbase=1″,”cancel_url”:”https://www.mydomain.com/cart/?cancel_order=true\u0026return_from_coinbase=1\u0026cancelled=1\u0026order_key=wc_order_57748828a0f39#038;order=wc_order_57748828a0f39\u0026#038;order_id=1319\u0026#038;redirect”,”info_url”:null,”auto_redirect”:false,”auto_redirect_success”:false,”auto_redirect_cancel”:false,”price”:{“cents”:8000.0,”currency_iso”:”USD”},”variable_price”:false,”choose_price”:false,”include_address”:false,”include_email”:false}}’,
‘xdebug_message’ => ‘
( ! ) Coinbase_ApiException: Cancel url is not a valid URL in /var/www/html/wp-content/plugins/coinbase-woocommerce/coinbase-php/Coinbase/Rpc.php on line 109 Call Stack # Time Memory Function Location 1 0.0001 249264 {main}( ) …/index.php:0 2 0.0001 249704 require( ‘/var/www/html/wp-blog-header.php’ ) …/index.php:17 3 0.0845 6411488 require_once( ‘/var/www/html/wp-includes/template-loader.php’ ) …/wp-blog-header.php:19 4 0.0845 6411536 do_action( ) …/template-loader.php:12 5 0.0849 6418992 call_user_func_array:{/var/www/html/wp-includes/plugin.php:525}
( ) …/plugin.php:525 6 0.0849 6419104 WC_AJAX::do_wc_ajax( ) …/plugin.php:525 7 0.0850 6420328 do_action( ) …/class-wc-ajax.php:82 8 0.0851 6421864 call_user_func_array:{/var/www/html/wp-includes/plugin.php:525}
( ) …/plugin.php:525 9 0.0851 6421968 WC_AJAX::checkout( ) …/plugin.php:525 10 0.0891 6560728 WC_Checkout->process_checkout( ) …/class-wc-ajax.php:472 11 0.1517 6981424 WC_Gateway_Coinbase->process_payment( ) …/class-wc-checkout.php:663 12 0.1598 7070576 Coinbase->createButtonWithOptions( ) …/coinbase-woocommerce.php:216 13 0.1598 7070976 Coinbase->post( ) …/Coinbase.php:208 14 0.1598 7071408 Coinbase_Rpc->request( ) …/Coinbase.php:69

‘,
))
`

I appreciate your assistance.